Privacy policy

Protecting your privacy when using our website is important to us.

1. IDENTITY AND CONTACT DETAILS OF THE CONTROLLER

The data controller within the meaning of the Swiss Federal Act on Data Protection (revDSG) is Atelier Laude AG, www.atelierlaude.com.

2. Website Provision (Log Files)

2.1 Description and Scope of Data Processing

When you access our website, even without registering or submitting information, general data is automatically collected. This includes the type of web browser, operating system, domain name of your internet service provider, IP address, referrer URL, date and time of access, and similar data.

This data is processed for the following purposes:

Ensuring a smooth connection to the website;
Ensuring smooth use of our website;
Ensuring and evaluating system security and stability, particularly for detecting misuse; and
Providing a technically error-free and optimized display of the website.

This data is also stored in our system's log files. These log files are not stored together with other personal data. We do not use this data to identify individuals. However, we reserve the right to review the server log files if there are concrete indications of illegal use.

2.2 Data Recipients

We use service providers for the operation and maintenance of our website. These providers act as data processors and are contractually obligated to treat your data confidentially.

3. Contact

3.1 Description and Scope of Data Processing

Our website contains a contact form that can be used for electronic communication. If you use this form, the personal data entered will be transmitted to us and stored for the purpose of processing your inquiry.

At the time the message is sent, the following data is also transmitted and stored:

Date and time of the request
URL from which the request originated
IP address

Alternatively, you may contact us via the email addresses provided. In that case, the personal data transmitted with the email will be stored, including: 4. Date and time of the request 5. URL from which the request originated 6. IP address

In addition, if you contact us by telephone, we record log data such as your phone number used and the duration of the call. We do not record calls.

3.2 Data Recipients

Our website is maintained by service providers acting as data processors. If you send us an inquiry regarding a quote, service providers used by us may receive the data if required for fulfilling their services (e.g., IT services, call centers). All service providers are contractually bound to confidentiality.

3.3 Data Transfers

Where personal data is transferred abroad, this takes place only to countries that provide an adequate level of data protection or on the basis of appropriate safeguards (e.g. standard contractual clauses), in accordance with applicable data protection law.

4. Newsletter

4.1 Description and Scope of Data Processing

Your data is used solely to send you the subscribed newsletter via email and, if you have additionally consented, to analyze how you interact with the newsletter and its contents. Your name is collected to personalize the newsletter and, if necessary, to identify you when exercising your data subject rights.

We use a "double opt-in" procedure to verify that the subscription was made by the email account holder. After signing up, you will receive an email asking you to confirm your subscription.

At the time of double opt-in confirmation, the following data is stored:

Location, date, and time of the registration
IP address
Email address
Title, first name, last name (if provided)

4.2 Data Recipients

We use service providers for sending and analyzing the newsletters. All service providers are contractually obligated to treat your data confidentially.

4.3 Data Transfers

5. Registration

5.1 Description and Scope of Data Processing

Our website offers the option to register by entering personal data. This data is transmitted to us and stored. No data is shared with third parties.

Data collected during registration:

First name, last name, address, date of birth
Email address
Password

At the time of registration, the following data is also stored:

IP address
Date and time of registration

Your consent for data processing is obtained during registration. Registration is required to access certain content and services on our website and for fulfilling or initiating a contract with you.

5.2 Data Recipients

We use technical service providers for the registration process. All providers are contractually obligated to treat your data confidentially.

5.3 Data Transfers Abroad

6. Use of Cookies

6.1 Description and Scope of Data Processing

Cookies are small data files stored on the user’s system when visiting a website. On subsequent visits, the browser sends the cookie back to the server, allowing the server to evaluate the information. Cookies make navigating the website easier and enable core functions like page navigation and access to secure areas.

6.2 Use of Technically Necessary Cookies

Some website features require cookies to function. These ensure the browser is recognized across sessions. Cookies store the following data:

Consent management
Language settings
Items in a shopping cart
Login information
Registration data

6.3 Use of Non-Essential Cookies

We also use cookies that analyze user behavior to make the site more efficient and user-friendly. We use analytics tools from:

Matomo
etracker
Google Analytics

6.4 Data Recipients

We use technical service providers for the operation and maintenance of our website. Detailed information about these tools and how to disable tracking can be found in the table below.

6.5 Data Transfers Abroad

6.6 Cookies

Used Name | Host | Duration | Type | Description (Insert cookie details here)

7. Audience Measurement

7.1 Description and Scope of Data Processing

We analyze user behavior with analytics tools. Details are provided in the "Analytics Tools" section. Processing is based on our legitimate interest to improve our website.

7.2 Data Recipients

We use technical service providers for the operation and maintenance of our website. All providers are contractually obligated to treat your data confidentially.

7.3 Data Transfers Abroad

8. Analytics Tools

8.1 Matomo (Log File Based)

This site uses Matomo (formerly Piwik), an open-source software for statistical analysis. Provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand.

Matomo is locally hosted and uses server log data. IP addresses are anonymized by shortening them before storage. No personal profiling is conducted.

8.2 Matomo (Cookie Based)

This version of Matomo uses cookies to analyze site usage. Data is stored on a server in Germany. IP addresses are anonymized. You can disable cookies in your browser or enable "Do Not Track". You may also opt out using a cookie with two-year validity.

More information: https://matomo.org/docs/privacy/

Personal data is stored only for as long as necessary for the respective processing purposes or as required by statutory retention obligations.

9. Data Subject Rights

You have the following rights regarding your personal data:

Right to information about the data we process;
Right to receive a copy of your data in a common format;
Right to restriction of processing
Right to data portability (where applicable)
Right to correct your data;
Right to delete your data;
Right to object to data processing.

Please note exceptions may apply. Consent may be withdrawn at any time with future effect. Processing prior to withdrawal remains unaffected.

To request information about your data, contact us via our website's contact form.

You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

This Privacy Policy complements the General Terms and Conditions and applies to all data processing activities in connection with the use of our website and the conclusion and performance of contracts.